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 Leverage the Internet to Increase Revenue and Decrease Costs
Chief Financial Officers are faced with mounting budgetary constraints. Transcription costs continue to increase while billing reimbursement cycles continue to lengthen. Revenue opportunities remain scarce while the cost of supporting telephony, dictation and transcription systems remain constant. DocQment Enterprise Platform is the solution to these challenges.

 

Transcriptionist Can Work From Anywhere, at Any Time with a High Productivity Transcription Platform


With demanding turnaround times and a significant shortage of qualified transcriptionists in the marketplace, both transcriptionists and their managers constantly seek more effective ways to enhance productivity while maintaining the integrity and accuracy of the patient report.  DocQment Enterprise Platform has proven to be a faster, more efficient means of accomplishing transcription.

 

 

 

THE BENEFITS:  

                                                                                                                                                                

Medical transcriptionists will benefit from:

Transcription and editing application

  • Transcribe any time, anywhere, regardless of workstation
     
  • No delay in receiving dictations for transcription
     
  • No telephone dial-in access to listen to dictation
     
  • No toggling between applications or logins for different work types

Productivity enhancement tools

  • Reports are formatted through a post-transcription formatting process
     
  • Keyboard and foot pedal entry and commands enhance production
     
  • Keystrokes are reduced by shortcut keys, expanders and doctors normals
     
  • One-source searching for ADT information within the same application

Quality assurance tools

  • On-demand report submittal to QA
     
  • Creation of instant QA annotations
     
  • Synchronized audio and text playback for QA

Customization

  • Listen to dictated reports at the MT’s own pace
     
  • Transcribe reports in a font size that is comfortable for the MT
     
  • Word expanders can be customized for each MT’s preferences

User deployment

  • New MTs can begin work more quickly
     
  • No MT downtime is required for feature upgrades
Hospital CFOs will benefit from:

Transactional pricing

  • No capital expenditures for equipment and software licenses
     
  • No maintenance, support or versioning costs
     
  • No cost planning for additional licenses or hardware
     
  • All usage services included in one transactional price

Internet-based document workflow management

  • Reduction in transcription costs
     
  • Increase in transcription revenue opportunities
     
  • Increase in hospital square footage
     
  • Reduction in clerical costs
     
  • Reduction or elimination of dictation and transcription support costs

Enterprise transcription reporting

  • Verification of billing and payroll data
     
  • Accurate billing, payroll and productivity data
     
  • Consistent billing, payroll and productivity data

Systems integration

  • Sustain investments in other hospital systems
     
  • Reduce costs for system interfaces

Implementation and training

  • No unrealized costs due to lengthy implementation cycles
     
  • Minimal cost and time for transcriptionist setup

 

 

 

 

 

 

       

        PRODUCTS:

 

 

VoiceQ

Physicians can use a telephone or mobile phone to dictate patient reports by simply picking up the phone, dialing a toll-free number and entering relevant identification and demographic data.  Dictation is captured with one of the many VoiceQ dictation systems at a DocQment Enterprise Platform data center.  Once the report is captured, the system routes the dictation into customer-defined work pools to await transcription.

DocQment Enterprise Platform can work with a variety of input options and is compatible with other existing input options, protecting a hospital’s recent investment in dictating equipment.
   

DocQmanage 

DocQmanage enables customers to establish automatic load-leveling across their enterprise, ensuring that reports are pushed automatically to designated, available, logged-in transcriptionists.  This reduces the amount of time that reports remain in queue and reduces transcriptionist downtime.

A “dashboard” display gives supervisors the workload details they need to manage their staff and meet transcription demands.  DocQmanage also supplies multi-levels of document management detail, including a point-to-point job audit trail that identifies the workflow of any job at any stage of the medical record life cycle. 

DocQmanage also provides job actions that let a transcription manager move, finish, prioritize, pause or reserve reports with just the click of a mouse.  User authorization tools built into DocQmanage are defined on a series of permissions that state specifically what document management task each user is allowed to create, delete, edit or view.

Other features include:

  • Productivity reporting
     

  • Company account management
     

  • Document template management
     

  • Quick and advanced search
     

  • Role and permission definitions
     

  • Routing rules
     

  • User administration (dictators, managers and transcriptionists)
     

  • Workpool management
     

  • Work type management
     

DocQscribe

When a recorded dictation is ready to be retrieved by a transcriptionist or editor, the audio file is streamed securely from DocQmanage servers directly to the user who is accessing DocQscribe. The voice and associated text files are transmitted over the Internet via a Secure Socket Layer connection, at a minimum of 128-bit encryption, complying with HIPAA standards.

Work is queued and automatically 'pushed' to available (logged-on) transcriptionists based on priority, turnaround time and workpool assignments that are defined by the customer in DocQmanage.   ADT data from a hospital information system feeds patient demographic and visit data automatically, eliminating time-consuming searches for patient details.

DocQscribe incorporates an extensive range of features that optimize the transcription and editing process. Used for both origination and quality assurance of text, the application gives each user the option of using the keyboard, mouse or foot pedal to accomplish many of the functions. Audio playback speed and font sizes can also be set for individual preferences.

Transcriptionists and editors need only industry-standard PC’s with Microsoft® Internet Explorer, a local Internet connection, a foot pedal and sound card to transcribe or edit reports.

 

SpeechQ

Physicians will not have to change the way they dictate because SpeechQ is compatible with dictation systems, handheld devices and standard telephones.

A key component of MedQuist’s DocQment Enterprise Platform for dictation and transcription, SpeechQ integrates the industry-leading Philips SpeechMagic™ technology.  SpeechMagic incorporates productivity features such as the suppression of hesitations, silences and noise disturbances during dictation that lead to unnecessary editing work.  It also automatically inserts all punctuation and corrects grammar in the text document.

Medical editors rely on DocQment Enterprise Platform’s powerful text editor to correct the speech recognized text file while listening to the synchronized audio file.  Once edited, the document can be imported through the system for review and printed or uploaded into a health information system.

SpeechQ can increase productivity by:

  • Enhancing patient care by improving the creation and accessibility of medical records
     
  • Reducing medical transcription costs by eliminating or reducing keystrokes and increasing transcription productivity
     




 

 

 

 

                                                           

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