Physicians can use a telephone or mobile phone to dictate patient reports by simply picking up the phone, dialing a toll-free number and entering relevant identification and demographic data.  Dictation is captured with one of the many VoiceQ dictation systems at a DocQment Enterprise Platform data center.  Once the report is captured, the system routes the dictation into customer-defined work pools to await transcription.

DocQment Enterprise Platform can work with a variety of input options and is compatible with other existing input options, protecting a hospital’s recent investment in dictating equipment.

• Handheld Devices -  Physicians can dictate without being tethered to a phone or dictate station.  Once dictations are completed, a physician simply docks their handheld or smart card into a PC, and files are downloaded and converted into a file format that are acceptable for the VoiceQ system. Files are transferred over a secure, 3DES encrypted Internet connection to a DocQment Enterprise Platform data center for routing through the DocQmanage application
   

• Dictation Systems –  For physicians who prefer dictation stations, voice can be captured in a premise-based dictation system (new or existing system), converted into an accepted file format and securely transferred over the Internet to a DocQment Enterprise Platform data center.  DocQment Enterprise Platform helps customers protect an existing system investment in a current dictation system by providing voice upload integration
   

DocQmanage 

DocQmanage enables customers to establish automatic load-leveling across their enterprise, ensuring that reports are pushed automatically to designated, available, logged-in transcriptionists.  This reduces the amount of time that reports remain in queue and reduces transcriptionist downtime.

A “dashboard” display gives supervisors the workload details they need to manage their staff and meet transcription demands.  DocQmanage also supplies multi-levels of document management detail, including a point-to-point job audit trail that identifies the workflow of any job at any stage of the medical record life cycle. 

DocQmanage also provides job actions that let a transcription manager move, finish, prioritize, pause or reserve reports with just the click of a mouse.  User authorization tools built into DocQmanage are defined on a series of permissions that state specifically what document management task each user is allowed to create, delete, edit or view.

Other features include:

• Billing, payroll and productivity reporting
   
• Company account management
   
• Document template management
   
• Quick and advanced search
   
• Role and permission definitions
   
• Routing rules
   
• User administration (dictators, managers and transcriptionists)
   
• Workpool management
   
• Work type management
   

DocQscribe

When a recorded dictation is ready to be retrieved by a transcriptionist or editor, the audio file is streamed securely from DocQmanage servers directly to the user who is accessing DocQscribe. The voice and associated text files are transmitted over the Internet via a Secure Socket Layer connection, at a minimum of 128-bit encryption, complying with HIPAA standards.

Work is queued and automatically 'pushed' to available (logged-on) transcriptionists based on priority, turnaround time and workpool assignments that are defined by the customer in DocQmanage.   ADT data from a hospital information system feeds patient demographic and visit data automatically, eliminating time-consuming searches for patient details.

DocQscribe incorporates an extensive range of features that optimize the transcription and editing process. Used for both origination and quality assurance of text, the application gives each user the option of using the keyboard, mouse or foot pedal to accomplish many of the functions. Audio playback speed and font sizes can also be set for individual preferences.

Transcriptionists and editors need only industry-standard PC’s with Microsoft® Internet Explorer, a local Internet connection, a foot pedal and sound card to transcribe or edit reports.

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SpeechQ

Physicians will not have to change the way they dictate because SpeechQ is compatible with dictation systems, handheld devices and standard telephones.

A key component of MedQuist’s DocQment Enterprise Platform for dictation and transcription, SpeechQ integrates the industry-leading Philips SpeechMagic™ technology.  SpeechMagic incorporates productivity features such as the suppression of hesitations, silences and noise disturbances during dictation that lead to unnecessary editing work.  It also automatically inserts all punctuation and corrects grammar in the text document.

Medical editors rely on DocQment Enterprise Platform’s powerful text editor to correct the speech recognized text file while listening to the synchronized audio file.  Once edited, the document can be imported through the system for review and printed or uploaded into a health information system.

SpeechQ can increase productivity by:

• Enhancing patient care by improving the creation and accessibility of medical records
   
• Reducing medical transcription costs by eliminating or reducing keystrokes and increasing transcription productivity